Don’t let an amateur 24 hour carpet cleaner attempt to repair your carpets with water damage. These are the things you have to be watchful of:
Overcharging. An amateur water restoration restorer may fill the job up with superfluous steps. E.g. using dehumidification to dry the water damaged carpets when it is not needed.
Having the correct equipment. They may hire equipment from hire companies for the carpet. This is permissible, but an experienced water damage restorer will own all their equipment to provide a faster response and hopefully a better value job.
Moisture metre. If they don’t have the choice moisture meter, they won’t be able to tell if the carpet is fixed. This increases the problem of future mould. Mould removal in future may be required.
Specialisation. There are many “Carpet Cleaners” in this industry who do restoration repairs on the “side.” i.e. they do not deal with this kind of repair every day. Be wary of them. Repairing carpet water damage is an art. Removing and repairing and reinstalling the carpet should be completed by a professional, otherwise it can be damaged irrepairably.
You may be wondering, how do I decide on a good Flood Restoration professional? Below I have listed some signifiers to look out for when hunting around for a carpet flood damage business:
What size is their Yellow Pages ad: This can be an indication as to how much work they have already. A full-size Yellow Pages advertisement can cost around $50 000. So if they have got a larger ad, you can at least have some indication that they will deliver the goods.
Where do they rank in Google? The higher the rate in Google, the more webpage views there has been for this business.
What Qualifications do they have? The base qualification needed is a IICRC qualification of Applied Structural Drying and Water Damage Restoration.
Do Insurance companies use them for carpet damage jobs? This is a top indicator. If insurance companies use them, the business is bound to be superb at their work. Insurance companies will tend to use the businesses that grant them the best value for the money.
What kind of Equipment do they have? They should own about 100 Air movers. If they have this many, this could indicate they have been up and running for a while. It took our business 8 years to accumulate that many wet carpet drying air movers.
What kind of commitment can you get from them on a phone call? See if you can pin them down to a set rate for water extraction, water removal and initial inspection. If they don’t give you a package for at least this, you know they are not interested in serving you, so keep looking.
Response Time – Our Water Damage business based in Brisbane commits to a 59 minute response time to a water damage emergency. The business needs to be attended to ASAP. Mould can appear inside a 24 hour period.
If you follow these tips you are sure to find a Flood Damage Restoration technician who knows what they are doing.
If you have carpet water damage Brisbane, call us for flooded wet carpet drying. Brisbane storm season is approaching and you may need storm damage carpet cleaning. Brisbane and surrounding areas serviced.